App Store not working get error, "Something has happened and your purchase could not be completed."


CDL42

Try clearing the Store Cache
Press the Winkey + R
Type: WSReset.exe

Also can you try this and tell me what happens
  • Press the Winkey + C  (while on the store page)
  • Click Settings
  • Click App Updates
  • Select Sync licenses
  • Upgrade Installation Versus New Windows 8 PC


    There are several functions that will not be available to upgrade computers, compared to a new, factory-installed Windows 8 computer, listed below:
    • Dell Store inside of Windows Store not visible to upgrade computers
    • Secure Boot: Only works with systems that have the UEFI 2.3.1 (BIOS)
      • Brand New Windows 8 PC - need BIOS update and clean install (assumes Win7 load was based on legacy/CSM BIOS)
      • Upgrade computers - Not available due to ROM space limitations and lack of BIOS code.
    • Fast Boot: UEFI 2.3.1
      • Brand New Windows 8 PC - need BIOS update and clean install (assumes Win7 load was based on legacy/CSM BIOS)
      • Upgrade computers - OS loader performance improvements will be seen, but not full end to end performance improvement.
    • Beautiful/Seamless Boot (one display resolution transition): UEFI 2.3.1 (BIOS)
      • Brand New Windows 8 PC - need BIOS update and clean install (assumes Win7 load was based on legacy/CSM BIOS)
      • Upgrade computers - Improvements will be seen after BIOS hand-off, but not full end to end improvement.
    • Measured Boot: TPM & UEFI 2.3.1 (BIOS)
      • Brand New Windows 8 PC - need BIOS update and clean install (assumes Win7 load was based on legacy/CSM BIOS)
      • Upgrade computers - Reduced measurement capabilities due to old HW and lack of UEFI 2.3.1 BIOS support
    • Auto Provisioned TPM: TPM and UEFI (BIOS)
      • Brand New Windows 8 PC - need BIOS update and clean install (assumes Win7 load was based on legacy/CSM BIOS)
      • Upgrade computers - Not available with older TPM hardware
    • eDrive (if present): eDrive-compliant HDD & UEF - Compliant eDrive needed
    • USB 3.0 speed/boot: USB 3.0 controller & UEFI boot support - USB 3.0 HW needed
    • Bluetooth battery/power savings (if present): Bluetooth 4.0-LE
      • Brand New Windows 8 PC - Available
      • Upgrade computers - Not available with pre-BT4.0 HW

    Touch Compatibility with Windows 8


    Problem: After upgrading to Windows 8, some older touch-enabled systems may have erratic touch behavior.
    Discussion: Some older Dell computers that used touch technology provided by N-Trig may experience degraded function of their touch screen. This is due to the in-box driver for Windows 8. The affected systems are the Latitude XT, Latitude XT2, Latitude XT3, Latitude ST Tablet, XPS L502X, XPS L702X, Studio 17, Precision M4600 and Precision M6600.

    Secure Boot and Windows 8


    Problem: Dell logo screen is not seen during initial power-on (POST) on Dell Systems.
    Solution: In order to avoid potential problems related to systems not recognizing graphics cards, Dell recommends that customers should not enable Secure Boot in their BIOS prior to upgrading to Windows 8. To disable Secure Boot, restart the computer and tap the F2 key repeatedly at the Dell logo screen. Once in System Setup, locate the option for Secure Boot and disable it, then save your settings and exit to restart the computer.